Frequently Asked Questions
Everything you need to know about ordering, delivery, payments, returns and REIGNITE Nutrition.
Visiting our Ajman supplement shop
Where is REIGNITE Nutrition?
Find us on the First Floor of CityLife Al Tallah Mall, Al Tallah 2, Ajman. Browse sports nutrition, vitamins and gym accessories in store. Get directions and contact our Ajman shop.
What time is the shop open?
We are open every day from 9 AM to midnight. Contact us to confirm availability before travelling for a particular product, flavour or pack size.
Can I reserve a product for collection?
Yes. Ask us on WhatsApp to confirm stock and arrange collection before visiting. You can browse current products, sizes and flavours online. Items marked available on order may need extra time.
Can I search for products in Arabic?
Yes. Use product search at the top of this page. It recognises common Arabic ingredient and brand names, including كرياتين (creatine) and ماسل رولز (Muscle Rulz). If you cannot find a match, try the English name on the pack or contact our team. Check the exact size, flavour and availability on the product page. Product pages, cart and checkout remain in English; our دليل المتجر بالعربية explains visiting, delivery and ordering in Arabic.
Standard UAE delivery is AED 21 including VAT (AED 20 plus AED 1 VAT) for orders below AED 500. Delivery is free for orders of AED 500 or more. Your delivery charge is displayed before you place the order.
Delivery times may vary depending on location and stock availability. We aim to dispatch orders as quickly as possible.
Checkout offers credit/debit card and digital-wallet payments, cash on delivery, direct bank transfer and Tamara where eligible. Select your preferred available method at checkout.
Returns and exchanges are handled according to our Shipping & Returns Policy. Some health and nutrition products may be subject to hygiene and product-condition restrictions.
If your order has not yet been dispatched, contact us as soon as possible through WhatsApp or email and we will check whether cancellation is still possible.
Yes. You can contact us through WhatsApp or email for general product information. For medical conditions, medications, pregnancy, or specific health concerns, consult a qualified healthcare professional.